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Emmanuel Research Review

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published by Emmanuel Gospel Center, Boston
Issue No. 51 — December 2009

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In this issue: Assessment of Christian Counseling Needs in Boston

The Emmanuel Research Review is a publication of the Emmanuel Gospel Center, and features articles, papers, resources, and information that we believe are helpful and relevant to urban pastors, leaders, and community members in their efforts to serve their communities effectively.

Introduced by Brian Corcoran
Research Associate, Emmanuel Gospel Center
Managing Editor, Emmanuel Research Review

The Assessment of Christian Counseling Needs in Metro Boston: A Preliminary Report shares the results of a recent survey conducted in the Metro Boston area during November of 2009 regarding Christian counseling.

The survey allows us to hear from local church leaders about their perceived needs regarding Christian counseling in the Boston area. This investigation provides preliminary findings to assist churches, ministries, and counseling agencies in strategically addressing counseling needs. When do church leaders refer counseling to others? What are the most common counseling issues in Boston? What role should the church have in the counseling process? What are the barriers in obtaining Christian counseling? How might churches and counseling ministries collaborate to address counseling needs?

As a preliminary survey and report, this is an initial investigation that begins to address a much larger realm of questions on the topic that could and should be expanded and refined in the future.

As always, we welcome your feedback!


Assessment of Christian Counseling Needs in Metro Boston: A Preliminary Report*

Contributors

Thomas Idiculla, Ph.D., President, Agape Partners International, Waltham, MA (www.agapepartners.org, tidiculla[at]agapepartners.org); Director, Mental Health Services Evaluation Department, McLean Hospital, Affiliate of Harvard Medical School, Belmont, MA; 781-223-0082

Brian Corcoran, Research Associate, Emmanuel Gospel Center, Boston, MA (www.egc.org)

Rev. Bruce Peterson, Senior Pastor, Trinity Community Church, Norwood, MA (www.trinitycommunitychurch.org)

*Prepared on behalf of Abundant Life Counseling Center (ALCC), 459 Putnam Avenue, Cambridge, MA 02139; 617 354-ALCC (2252), alccboston[at]gmail.com, www.alccboston.org

Introduction

One in every five Americans experiences mental health/emotional/stress-related problems, regardless of age, gender, faith, economic status or ethnicity. This means nearly every fifth Christian in the pews has been touched in some way by mental health problems. A significant number of Christians continue to suffer in silence or stop attending church because they are not receiving the support they so desperately need. They become detached from the church and their spirituality, which is an important source of healing, wholeness and hope in times of difficulty.

In this context, the purpose of this survey is to identify the perceived needs for Christian counseling in Boston area. The results of this survey will be used to strategically address the counseling needs in Boston and provide such information to churches, ministries, and counseling agencies. The data was collected using a web-based survey questionnaire. The following survey questions were asked to assess the counseling needs.

  1. What situation might cause you to refer someone in need of counseling to a source other than yourself?
  2. What mental health problems and/or counseling issues/needs do you think that Christians and people in churches of Boston most commonly face?
  3. What mental health problems and/or counseling issues most require referral by pastors and church leaders to outside agencies and therapists?
  4. What role do you think the church should have in the counseling process?
  5. To what counseling professionals or agencies do you as a leader or church currently make referrals or have you made referrals?
  6. In your opinion what barriers most commonly keep Christians in Boston from receiving Christian counseling when it is needed?
  7. What ways might your church work in collaboration with Christian Counseling organizations towards the vision of providing affordable counseling in Metro Boston?

In addition the following demographic data were collected: age, gender, race/ethnicity, city, title/role, name of the church or organization, affiliation, and Church ethnic composition.

Sample

The survey sample was taken from Emmanuel Gospel Center (EGC)’s church database. A sample of 453 leaders was identified from the EGC database for the online survey. Among those, 70 people completed the survey from November 5 to 30, 2009 (135 surveys didn’t go through, 4 opted out and 144 did not respond). Thus the final survey sample consists of 70 respondents that completed the online questionnaire.

Over half of the respondents identified themselves as part of multi-ethnic churches (60%), followed by White (16%), Asian (11%), Black (9%), and Hispanic (3%). The term multi-ethnic was not defined in the survey. Most (62%) were in urban areas Boston (25%) Dorchester (18%), Cambridge (15%), Brighton and Allston (5%), followed by suburban areas: Norwood (10%), Lexington (5%), Bedford, Chelsea, Franklin, Hyde Park, Jamaica Plain, Medfield, Millbury, Newtonville, Roslindale, Stoughton, Waltham, and Westboro (23%). Please note that to calculate Boston totals both the “Boston” city and neighborhood responses such as Dorchester, Brighton-Allston, Hyde Park, Jamaica Plain, and Roslindale need to be combined.
One third of the respondents were affiliated with Baptist (34%), followed by Pentecostal/Charismatic (14%), Non-Denominational (11%), Independent (10%), Interdenominational (4%), Presbyterian (4%). Anglican (3%), Catholic (3%), Episcopal (3%), African Methodist Episcopal (3%), and others, including Congregational, Evangelical, Foursquare, Holiness, Lutheran, Methodist, Vineyard (7%).

Over half of the respondents were pastors (52%), followed by Elders or Members (20%), Administrators/Directors/Professors (9%), Counselors (7%), Sunday School Teachers, Small Group Leaders and Youth Leaders (6%), College/Campus Ministers (3%), and Missionaries (3%). The majority of respondents were male (66%), with mean age of 48 years. Sixty percent of them were White (60%), followed by Black (15%), Asian (14%), Hispanic (7%), Brazilian (2%), and West Indian (2%).

The following churches were represented in the survey:        

  1. First Baptist of Everett
  2. Anglican Church of the Redeemer
  3. Baptist Tremont Temple
  4. Berkland Baptist Church
  5. Boston Chinese Evangelical Church
  6. Calvary Baptist
  7. Cambridge Baptist Church
  8. Celebration Church
  9. Chapel of the Cross
  10. Christ the King Presbyterian
  11. Christ the Rock Church
  12. Church of the Advent
  13. Defenders of the Christian Faith Church
  14. Faith Baptist Church
  15. Faith Baptist-Stoughton
  16. Family Life Fellowship
  17. First Baptist Church of Medfield
  18. First Holiness Church
  19. First Korean Church in Cambridge
  20. Gathering Christian fellowship
  21. Gordon in Boston
  22. Grace Chapel
  23. Grace Fellowship
  24. Iglesia Baptista El Calvario
  25. Indian Assembly of Boston
  26. InterVarsity Christian Fellowship, New England
  27. Life Church
  28. Living Waters Christian Church
  29. Lord's Harvest Church International
  30. Pilgrim
  31. Portuguese Baptist Church
  32. Quincy Street Missional Church
  33. River of Life Church
  34. Second Church in Dorchester
  35. South End Church
  36. South End Neighborhood Church
  37. Spirit of Power Living Word Ministries Int'l, Inc.
  38. St. James Episcopal Church
  39. St. Paul AME Church
  40. St. Paul Evangelical Church
  41. St. Timothy Parish
  42. Trinity Community Church
  43. University Lutheran Church

Results

1-What situation might cause you to refer someone in need of counseling to a source other than yourself

Responses

%

N

Individual has history of mental/emotional illness

90%

40

Individual prefers having a counseling not on local church staff

82%

37

Individual threatens suicide

84%

38

Problem is a chronic one (e.g. addiction)

80%

36

Problem not resolved in three to four visits

62%

28

Feel Pastor should do all counseling

2%

1

Other

  • Counseling issues are best handled by counselors
  • Don't have a counseling degree
  • I don't have the skills or time for ongoing counseling so I refer people to counselors
  • Any problem that I feel is beyond the ability of me or the church to effectively help with
  • When issue is out of my realm of expertise
  • I would refer someone in conjunction with my pastoral counseling whenever I feel I am not qualified or don't have enough time to counsel the person effectively.
  • Someone better equipped with issue/time
  • We primarily do triage/supportive counseling

1-What situation might cause you to refer someone in need of counseling to a source other than yourself

 

2-What mental health problems and/or counseling issues/needs do you think that Christians and people in churches of Boston most commonly face?

Responses

Never/
Seldom

Often

Very often

Total

Struggles with finance/career

6

23

27

56

Pornography, Computer and Internet Addiction

10

25

20

55

Parenting or family related issues

2

24

31

57

Mental health issues (e.g. Psychosis, Depression, Anxiety, etc)

6

33

19

58

Marriage or relationship issues

1

17

40

58

Grief and loss

5

34

17

56

Domestic violence

18

26

11

55

Child abuse/neglect

20

30

6

56

Alcoholism and substance abuse

13

25

18

56

Other

  • Marriage separation, teen issues of identity and family system, forgiveness and repentance issues, self identity issues, stress and food issues
  • Questions of faith and how these related to mental health

2-What mental health problems and/or counseling issues/needs do you think that Christians and people in churches of Boston most commonly face?

 

3-What mental health problems and/or counseling issues most require referral by pastors and church leaders to outside agencies and therapists?

Responses

Never/
Seldom

Often

Very often

Total

Marriage or relationship issues

15

24

13

52

Parenting or family related issues

18

25

10

52

Mental health issues (e.g. Psychosis, Depression, Anxiety, etc)

2

17

39

57

Grief and loss

26

22

2

50

Child abuse/neglect

10

18

26

54

Domestic violence

5

20

30

55

Struggles with finance/career

22

26

3

51

Alcoholism and substance abuse

3

21

33

57

Pornography, Computer and Internet Addiction

13

27

14

54

3-What mental health problems and/or counseling issues most require referral by pastors and church leaders to outside agencies and therapists?

 

4-What role do you think the church should have in the counseling process?

Responses

%

N

Prayer and support

94.6%

53

Referral

94.6%

53

Provide one-to one- counseling

71.4%

40

Lay counseling

50.0%

28

Support Group (e.g. Christian Recovery Group)

76.8%

43

Seminars

69.6%

39

Messages that are relevant life issues

83.9%

47

Other                                                                                                           

  • Deliverance
  • Good discernment amongst the gifts of the leaders and the congregation in knowing when to refer and when to counsel on site
  • All the above
  • Prayer/accountability partners
  • Church pastors/leaders ideally would communicate and/or coordinate the counseling process of the individual.
  • Lay counseling only with qualified individuals
  • Collaborative relationship between pastoral staff and counselor

4-What role do you think the church should have in the counseling process?

 

5-To what counseling professionals or agencies do you as a leader or church currently make referrals or have you made referrals? (Check all that apply)

Responses

%

N

Christian Counseling agencies

60%

42

Individual Christian therapist

41%

29

Individual therapist (not necessarily Christian)

26%

18

Church-based counseling agency

13%

9

Don’t know

13%

9

Other                                                                                               

  • Do not know, I Don't know; none because we had no knowledge of such agencies in area; None of the above; and paucity of options

5-To what counseling professionals or agencies do you as a leader or church currently make referrals or have you made referrals? (Check all that apply)

 

6-In your opinion what barriers most commonly keep Christians in Boston from receiving Christian counseling when it is needed?

Responses

No difficulty

Somewhat

Difficulty

Extreme difficulty

Total

Unavailability of competent counselors

1

26

22

6

55

Fear or unwillingness to seek help

3

16

21

12

52

The inability to afford Christian counseling

3

15

27

10

55

Lack of referrals or not knowing where to find Christian counselors

0

13

26

16

55

Distrust of counselors unless recommended by their pastor or a trusted leader

5

34

11

4

54

Social stigma

6

21

12

13

52

Social/cultural/language issues

9

22

12

11

54

Other                                                                                                                           

  • Accessibility of Christian counselors near them or where they can easily get
  • Spanish Christians are going to secular counselors without notifying pastors for fear of judgment
  • Unavailability of counselors that counsel from a distinctly Christian and/or biblical view. Many counselors I know are eclectic in their theoretical orientation. I would describe them as counselors who happen to be Christians rather than those who are counseling with distinct Christian principles or practices such as prayer, the Bible, etc.

6-In your opinion what barriers most commonly keep Christians in Boston from receiving Christian counseling when it is needed?

 

7-What ways might your church work in collaboration with Christian Counseling Agencies towards the vision of providing affordable counseling in Metro Boston?

Responses

%

N

Training and seminars

64.3%

36

Getting and sharing information about Christian counselors

94.6%

53

Providing individuals who serve on an agency board or other roles

42.9%

24

Exploring ways to make counseling available to the underserved

71.4%

40

Provide church facility as a counseling center

33.9%

19

Financial support

44.6%

25

Other                                                                                               

  • Not easy to answer as we are not that well organized and don't have a fulltime pastor right now.
  • Christian Counselors who deal with Abuse Trauma are greatly needed

7-What ways might your church work in collaboration with Christian Counseling Agencies towards the vision of providing affordable counseling in Metro Boston?


Summary and Discussion

Most of the respondents felt that they did not have the skills or training required to handle mental health problems such as depression, anxiety, suicide, addiction. They feel that counseling issues are best handled by professional counselors and they prefer to refer such cases to a professional counselor, especially those cases that are clinical in nature or those cases not resolved in three to four visits.

The most common mental health problems that Christians in the Boston area face are ranked in the following order:

  1. Marriage or relationship issues
  2. Parenting or family related issues
  3. Struggles with finance/career
  4. Pornography, Computer and Internet Addiction
  5. Mental health issues (e.g. Psychosis, Depression, Anxiety, etc)
  6. Alcoholism and substance abuse
  7. Grief and loss
  8. Domestic violence
  9. Child abuse/neglect
  10. Forgiveness and repentance issues, self identity issues, stress, and questions of faith and how these related to mental health

The following mental health problems and/or counseling issues most require referral by pastors and church leaders to outside agencies and therapists

  1. Mental health issues (e.g. Psychosis, Depression, Anxiety, etc)
  2. Alcoholism and substance abuse
  3. Domestic violence
  4. Child abuse/neglect
  5. Pornography, Computer and Internet Addiction
  6. Marriage or relationship issues
  7. Parenting or family related issues
  8. Struggles with finance/career
  9. Grief and loss

The primary role of the church in the counseling process (ranked):

  1. Prayer and support
  2. Referral
  3. Messages that are relevant life issues
  4. Support Group (e.g. Christian Recovery Group)
  5. Provide one-to one- counseling
  6. Seminars
  7. Lay counseling           
  8. Deliverance ministry
  9. Good discernment amongst the gifts of the leaders and the congregation in knowing when to refer and when to counsel on site
  10. Accountability partners
  11. Collaborative relationship with pastoral staff and counselor: Church pastors/leaders ideally would communicate and/or coordinate the counseling process of the individual.

Referral Agencies you have used in the past for Christian Counseling (Ranked)

Note: 8 respondents reported, They don’t know, None because we had no knowledge of such agencies in area, Paucity of options

Barriers most commonly keep Christians in Boston from receiving Christian counseling when it is needed (ranked)

  1. Lack of referrals or not knowing where to find Christian counselors
  2. Social stigma, Fear or unwillingness to seek help
  3. Social/cultural/language issues (e.g. Spanish Christians are going to secular counselors without notifying pastors for fear of judgment
  4. The inability to afford Christian counseling
  5. Unavailability of competent counselors (e.g. accessibility of Christian counselors near them or where they can easily get; Distrust of counselors unless recommended by their pastor or a trusted leader; Unavailability of counselors that counsel from a distinctly Christian and/or biblical view. Many counselors I know are eclectic in their theoretical orientation. I would describe them as counselors who happen to be Christians rather than those who are counseling with distinct Christian principles or practices such as prayer, the Bible, etc.

Church collaboration with Christian counseling agencies towards the vision of providing affordable counseling in Metro Boston (ranked)

  1. Getting and sharing information about Christian counselors
  2. Exploring ways to make counseling available to the underserved
  3. Training and seminars
  4. Financial support
  5. Providing individuals who serve on leadership or other roles
  6. Provide church facility as a counseling center

As a preliminary survey and report, this is an initial investigation that begins to address a much larger realm of questions on the topic that could and should be expanded and refined in the future by Metro Boston church leaders and counseling agencies.

Bradford Smith, a Boston-based Christian psychologist and Director of Care and Counsel International (CCI) notes, "Ministering to the psycho-social needs of people is often the 'hole' in the wholistic mission of the church. We tend to divide the person into parts. The pastor cares for the spiritual, the counselor cares for the psycho-social, the psychiatrist cares for biologically-based problems, and so on. Jesus saw people in their wholeness and in the context of their community. The challenge for us as caregivers in Boston and around the world is to get to know and trust one another and integrate our approaches so that we can work together. It's essential that churches and Christian counselors develop stronger collaborative networks. CCI is playing a role in birthing these networks globally and, despite living within a stone's throw of some of the greatest academic and medical institutions in the world, the need for compassionate, biblically-informed care and counsel at home here in Boston is tremendous."

For additional information regarding this report please contact:
Thomas Idiculla, Ph.D., President, Agape Partners International, Waltham, MA (www.agapepartners.org, tidiculla[at]agapepartners.org); Director, Mental Health Services Evaluation Department, McLean Hospital, Affiliate of Harvard Medical School, Belmont, MA; 781-223-0082

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